Privacy Policy

At tkbd3, we are committed to protecting the privacy and security of every player on our platform. This Privacy Policy explains in clear terms what personal information we collect when you register, deposit, play games, or contact our support team, how that information is used, who it may be shared with, and what rights you have over your own data.

By accessing or using the tkbd3 website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree, please discontinue use of the platform immediately. This policy applies to all users of tkbd3, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all regions of Bangladesh. We encourage all users to read this policy carefully before using our services.

Our Privacy Commitments

1. Information We Collect

To provide a safe, reliable, and personalised betting and casino experience, tkbd3 collects several categories of personal and technical information. We collect only what is necessary to operate our services and comply with applicable platform standards.

Personal Information You Provide

• Full name, date of birth, and nationality — collected during account registration to verify your identity and ensure you meet the 21+ age requirement.
• Email address and phone number — used for account verification, transaction alerts, and customer support communication.
• Residential address in Bangladesh — required for identity verification purposes. We may ask for proof of address documents such as a national ID or utility bill.
• Payment information — such as your bKash number, Nagad account, Rocket mobile banking number, or other payment method identifiers used for deposits and withdrawals.

Information Collected Automatically

• Device information — including device type, operating system version, browser type, and screen resolution to optimise the platform experience.
• IP address and approximate geolocation — used to detect fraudulent access, verify your location, and ensure service availability.
• Browsing behaviour and session data — including pages visited, games played, time spent, wagers placed, and interaction patterns, used to improve platform performance and personalise your experience.

2. How We Use Your Information

tkbd3 uses the information we collect strictly for the purposes of operating, improving, and protecting our platform. We do not use your personal data for any purpose that has not been disclosed in this policy. Specifically, your information is used to:

• Create and manage your player account, including identity verification and age confirmation in compliance with the 21+ requirement.
• Process deposits and withdrawals via local payment methods including bKash, Nagad, Rocket, and bank transfers from institutions such as Dutch-Bangla Bank, BRAC Bank, and Sonali Bank.
• Deliver customer support and respond to your queries, complaints, or account-related requests in a timely and efficient manner.
• Detect, investigate, and prevent fraud, money laundering, suspicious activity, and any other misuse of the tkbd3 platform.
• Send you transactional notifications, account security alerts, promotional offers (only where you have opted in), and important service updates.
• Improve and personalise your experience on tkbd3, including recommending relevant games such as cricket betting, slots, and live casino based on your activity history.

3. Sharing of Your Information

tkbd3 does not sell, rent, or trade personal information to third parties for marketing purposes. We share information only in the limited circumstances described below, and only to the extent strictly necessary.

Service Providers

We work with carefully selected third-party service providers — including payment processors, identity verification partners, fraud detection services, and platform infrastructure providers — who assist us in operating tkbd3. These providers are bound by strict data processing agreements and are permitted to use your information only for the purpose of delivering services on our behalf.

Legal and Regulatory Requirements

We may disclose your personal information to law enforcement agencies, government bodies, or courts if required to do so by applicable law, court order, or legal process. We will always endeavour to notify you of such disclosures unless prohibited by law from doing so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of tkbd3's business assets, your personal information may be transferred as part of that transaction. You will be notified of any such change via the email address associated with your account, and this Privacy Policy will continue to govern the use of your information.

4. Cookies and Tracking Technologies

tkbd3 uses cookies and similar tracking technologies to enhance your experience, maintain session integrity, and gather analytical data about how users interact with our platform. The types of cookies we use include:

• Essential cookies — required for the platform to function correctly, including maintaining your login session and remembering your cart or bet slip.
• Analytics cookies — used to understand usage patterns, identify popular games and features, and improve platform stability and performance.
• Preference cookies — used to remember your language preference, display settings, and personalisation choices so you do not need to reset them on each visit.

You may control cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the tkbd3 platform and prevent certain features from operating correctly, including the ability to log in and place wagers.

5. Data Security

tkbd3 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include end-to-end SSL encryption for all data transmissions, secure password hashing using industry-standard algorithms, two-factor authentication options for account access, and regular security audits of our platform infrastructure.

While we take every reasonable step to protect your data, no digital system is entirely immune to risk. In the unlikely event of a data breach that affects your personal information, tkbd3 will notify affected users promptly and take immediate remedial action to limit any potential harm.

6. Data Retention

tkbd3 retains your personal information for as long as your account remains active and for a reasonable period thereafter, or as required by applicable platform standards and legal obligations. Account information is typically retained for a minimum of five years following account closure to allow for dispute resolution, fraud investigations, and compliance reviews.

When retention is no longer necessary, personal data is securely deleted or anonymised using appropriate technical methods. You may request early deletion of your data subject to our legal obligations by contacting our support team at the email address provided at the bottom of this page.

7. Your Privacy Rights

As a user of tkbd3, you have several rights in relation to the personal information we hold about you. You may exercise any of the following rights by contacting our support team:

• Right of Access — you may request a copy of all personal data we hold about you, including account information, transaction history, and communication records.
• Right to Rectification — if any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure — subject to our legal retention obligations, you may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing — you may request that we limit how we use your data while a complaint or query is being investigated, or if you believe the processing is unlawful.
• Right to Withdraw Consent — where data processing is based on your consent (for example, receiving promotional emails), you may withdraw that consent at any time by updating your account preferences or contacting support.

To exercise any of the above rights, please contact our support team using the email address listed at the bottom of this page. We will respond to all valid requests within a reasonable timeframe. Please note that certain rights may be limited where we are required by law to retain or process your data.

8. Third-Party Links

The tkbd3 platform may occasionally reference or display information about third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate their own platforms and privacy policies, and tkbd3 is not responsible for their data practices. We encourage you to review the privacy policies of any third-party service you interact with outside of the tkbd3 platform.

9. Protection of Minors

tkbd3 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data without appropriate consent, we will take immediate steps to delete that information and close the account. Parents and guardians are encouraged to use parental controls and monitoring tools to prevent underage access to online gambling platforms.

10. Payment Data and Financial Information

When you make a deposit or withdrawal on tkbd3 using bKash, Nagad, Rocket, Upay, or bank transfer, we collect the minimum payment details necessary to process your transaction securely. Full payment credentials such as bank account numbers or mobile money PINs are never stored on our servers. Payment data is transmitted directly through encrypted channels to our payment processing partners.

Transaction records including deposit amounts, withdrawal requests, and payment method references are retained as part of your account history for the duration specified in our data retention policy. These records may be reviewed by our compliance team in the event of a dispute or fraud investigation. We do not share individual financial transaction data with third parties except where legally required or necessary to complete the transaction itself.

11. Changes to This Privacy Policy

tkbd3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their registered email address.

Your continued use of the tkbd3 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to remain informed about how we protect your information. If you have any objections to the updated policy, you must discontinue using the platform and contact our support team.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tkbd3 handles your personal data, please do not hesitate to get in touch with our dedicated support team. We are committed to addressing all privacy-related enquiries in a professional and timely manner.

You can reach our support team by email at [email protected]. Our team is available 24/7 to assist players from across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi. Response times are typically within 24 hours during peak periods.